How kbmapp collects, uses, stores, and protects your personal information — explained clearly and transparently for all Indonesian players
kbmapp operates an online gambling platform accessible at kbmapp.cam, offering sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and related gaming services. We are deeply committed to protecting the privacy and personal data of every individual who interacts with our platform.
This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, and the rights available to you regarding your own data. It applies to all data processing activities conducted by kbmapp in connection with:
By accessing our platform or creating an Account, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree, you should refrain from using kbmapp services. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
This Policy is directed primarily at residents of Indonesia, although certain provisions may have broader application. Where Indonesian data protection law imposes stricter obligations than those described herein, the applicable Indonesian standard will prevail.
For the purposes of this Policy, the following terms carry the meanings set out below:
kbmapp collects different categories of information depending on how you interact with our platform. The table below summarises the principal data types we process:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, KTP / passport number, nationality | Registration & KYC |
| Contact Data | Email address, phone number, residential address in Indonesia | Registration |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (OVO, DANA, GoPay), transaction history, deposit and withdrawal amounts in IDR | Payment processing |
| Gaming Activity Data | Bets placed, games played, wins and losses, session durations, responsible gaming settings | Ongoing platform use |
| Technical Data | IP address, device identifiers, browser type and version, operating system, time zone, screen resolution | Automatic collection |
| Usage Data | Pages viewed, links clicked, features accessed, referring URLs, session timestamps | Automatic collection |
| Communications Data | Live chat transcripts, email correspondence, WhatsApp messages, support tickets | Customer support interactions |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS, preferred communication channels | Registration & preference centre |
kbmapp does not intentionally collect sensitive personal data (including racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless strictly required by applicable law or explicitly provided by you. If such data is inadvertently received, it will be deleted promptly.
We collect information you actively submit, including data entered during Account registration and KYC verification, payment details provided when making deposits or requesting withdrawals, correspondence submitted through customer support channels, and optional profile preferences or responsible gaming settings you configure.
When you visit kbmapp.cam or use platform features, we automatically collect Technical Data and Usage Data through server logs, cookies, web beacons, pixel tags, and similar tracking technologies. This information is gathered regardless of whether you hold a registered Account and helps us maintain platform security, diagnose technical issues, and understand aggregate usage patterns.
We may receive information about you from third parties in the following circumstances:
kbmapp processes your Personal Data for the following purposes:
kbmapp relies on the following lawful grounds when processing your Personal Data:
We engage carefully selected third-party processors to perform functions on our behalf, including payment processing (Indonesian banks and e-wallet operators), KYC and identity verification providers, fraud detection and risk-scoring agencies, cloud hosting and infrastructure providers, customer support technology platforms, and analytics and session recording tools. Each processor is bound by a data-processing agreement requiring them to handle your data only on our instructions and to maintain appropriate security standards.
Live casino and slot games are supplied by third-party studios. When you play these games, limited Technical Data (IP address, session token, bet records) may be shared with the game provider to facilitate gameplay and ensure fair-play certification. Game providers operate under their own privacy policies and licensing agreements.
We may disclose Personal Data to governmental bodies, regulators, law enforcement agencies, or courts when required to do so by law, court order, or regulatory directive; when necessary to protect the rights, property, or safety of kbmapp, its users, or the public; or in connection with the investigation or prevention of fraud and other criminal activity.
If kbmapp undergoes a merger, acquisition, reorganization, or sale of all or a portion of its assets, your Personal Data may be transferred to the successor entity. We will provide reasonable notice of any such transfer and the opportunity for you to review the new entity's privacy practices.
We may share aggregated statistical data that does not identify any individual (for example, platform-wide wagering volume or regional player trends) with industry partners or in public reports without restriction.
kbmapp's principal server infrastructure is located in jurisdictions with established data protection frameworks. As an internationally operating platform serving Indonesian players, your Personal Data may be processed in countries outside Indonesia where our service providers maintain infrastructure.
When transferring Personal Data internationally, kbmapp implements appropriate safeguards including:
By using kbmapp services, you acknowledge that your Personal Data may be transferred to and processed in countries outside Indonesia. We will always ensure such transfers comply with applicable data protection requirements and that your rights remain protected.
kbmapp retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When Personal Data is no longer required for its original purpose and no legal retention obligation applies, we securely delete or permanently anonymize it. Physical documents containing Personal Data are destroyed using secure shredding processes. Digital data is deleted using industry-standard data-erasure methods that prevent recovery.
kbmapp employs a layered security architecture to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our key security measures include:
In the event of a Personal Data breach that poses a risk to your rights and freedoms, kbmapp will notify affected individuals and relevant authorities within the timeframes required by applicable law. Notifications will describe the nature of the breach, the categories of data affected, likely consequences, and the steps we are taking to address the incident and prevent recurrence.
You can assist us in maintaining account security by using a strong, unique password for your kbmapp Account, enabling any available two-factor authentication features, logging out after each session on shared devices, and contacting us immediately at [email protected] if you suspect unauthorized access to your Account.
kbmapp uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyze how our services are used. Below is an overview of the cookie categories we deploy:
These cookies are essential for the platform to function and cannot be disabled. They enable core features such as user authentication, session management, security token validation, and fraud detection signals. Without these cookies, services you have requested — including logging into your Account — cannot be provided.
Functional cookies remember choices you make, such as your preferred language, display settings, and responsible gaming configurations. They enhance your experience by avoiding the need to re-enter preferences on each visit. Disabling these cookies may reduce platform functionality.
Analytics cookies collect aggregated, anonymized information about how visitors use kbmapp.cam — which pages are most visited, how long sessions last, and where users navigate from. This data helps us improve platform design and content. We use reputable analytics providers whose data processing is governed by appropriate data protection agreements.
Where you have provided consent, marketing cookies allow us to deliver relevant promotional content and measure the effectiveness of our campaigns. You may withdraw consent for marketing cookies at any time by adjusting your browser settings or contacting customer support.
Most web browsers allow you to control cookies through browser settings. You can typically configure your browser to refuse all cookies, accept only certain types, or alert you before cookies are set. Please note that restricting cookies may affect the functionality of kbmapp services. Detailed browser-specific instructions for managing cookies are available in your browser's help documentation.
Subject to applicable law and our legal obligations, you have the following rights regarding your Personal Data held by kbmapp:
To exercise any of the above rights, please contact our support team using the details provided in Section 15. We may require you to verify your identity before acting on a request, to protect against unauthorized data access. We will not charge a fee for handling reasonable requests unless they are manifestly unfounded or excessive.
kbmapp is firmly committed to preventing underage gambling and protecting minors from exposure to gambling content. We implement strict age verification measures as part of our KYC process, requiring all users to confirm they are at least twenty-one (21) years of age at registration and to submit government-issued identification documents confirming date of birth before withdrawal privileges are granted.
If we discover or reasonably suspect that Personal Data has been submitted by or on behalf of an individual under 21 years of age, we will:
Parents and guardians who believe a minor has accessed kbmapp services using false identity information are encouraged to contact us immediately at [email protected] so that we may take prompt remedial action. We also recommend that parents and guardians use parental control software to restrict minors' access to online gambling websites.
kbmapp reserves the right to update or modify this Privacy Policy at any time in response to changes in applicable law, evolving industry standards, new data processing activities, or feedback from users and regulators. We will notify you of material changes through one or more of the following methods:
Where changes are material — that is, where they significantly affect how we use your Personal Data or the rights available to you — we will provide at least fourteen (14) days' advance notice before the revised Policy takes effect, giving you time to review the changes and, if necessary, close your Account before the new terms apply.
Your continued use of kbmapp services following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to remain informed of our data practices. A dated archive of previous policy versions is available upon request by contacting customer support.
If you have any questions, concerns, or requests relating to this Privacy Policy or kbmapp's data processing practices, please reach out to us using the following contact information:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or regulatory body in your jurisdiction. We will cooperate fully with any such investigation and implement corrective measures as directed.
For matters related to self-exclusion, responsible gaming limits, or account closure on welfare grounds, please visit our dedicated Responsible Gaming page or contact the support team directly — we are committed to addressing these requests with the highest priority and care.
All data transmitted to and from kbmapp is protected by TLS encryption. Sensitive records stored on our servers use AES-256 standards — the same level of protection trusted by major financial institutions.
Access, correct, export, or request deletion of your Personal Data at any time. Our support team is available 24/7 to assist with data rights requests, typically fulfilled within 30 days.
kbmapp does not sell, rent, or trade your Personal Data to third-party marketers. Sharing with processors occurs only under strict contractual data-protection obligations.
We clearly categorize every cookie we use — from essential session cookies to optional analytics. You can manage your preferences through browser settings at any time.
Robust KYC age verification ensures no one under 21 can access kbmapp services. Any data inadvertently collected from minors is deleted immediately upon discovery.
Our Indonesian-speaking support team is available around the clock to answer privacy questions, process data requests, and address any concerns about how your information is handled.
Our team is here to help. Explore our related policies or contact support directly — we are committed to full transparency about how kbmapp handles your personal information.
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